01Accessing Your Account

Your Vermilion Vitez account is the central hub for your business — orders, documents, compliance deadlines, billing, and your service details all live behind one login. Sign in any time through Member Access in the top-right of any page.

  1. Click Member Access in the site header.
  2. Enter the email address you used when you signed up.
  3. Enter your password and select Sign In.
  4. You'll land on your dashboard, with everything tied to your business.

First time here? If you haven't set a password yet, use the Forgot password link on the sign-in screen to create one. Your account is created automatically when you place your first order.

02Dashboard Overview

Once you're signed in, the left-hand navigation gives you one-click access to every part of your account. Here's what each area is for:

Home

Your snapshot — upcoming deadlines, recent activity, and next steps.

Documents

Your filed documents, certificates, and downloadable records.

Orders

Every order you've placed, its status, and its history.

Compliance

Deadlines, filings due, and your state compliance calendar.

Services & Billing

What you're subscribed to, payment methods, and invoices.

Account Settings

Your profile, login email, password, and contact details.

03Updating Your Profile & Contact Info

Keep your contact details current so filings, notices, and reminders reach you. You can change your name, phone number, and contact address from Account Settings.

Account Settings→Profile→Edit details
  1. Open Account Settings from the dashboard navigation.
  2. Select Profile.
  3. Update your name, phone, or contact address.
  4. Save your changes — they apply immediately across your account.

Important: changing your address in Account Settings does not change the address on file with your state. A registered address change requires a formal amendment filing. Contact us if you need to amend a state filing.

Changing your login email

Your login email is separate from your contact email. To change it, open Account Settings → Profile → Login email, enter the new address, and confirm via the verification link we send you.

04Billing & Subscription Management

Every invoice, payment method, and subscription lives in the Billing Portal — a secure area where you can review charges and manage how you pay.

Update payment method

Swap a card or add a backup method in seconds.

View invoices

Download any past invoice as a PDF for your records.

Manage subscriptions

See what renews, when, and change your plan.

Open the Billing Portal from your dashboard under Services & Billing, or use the Billing Portal link in the site footer.

05Security & Password

Your account holds sensitive business information, so keeping it locked down matters. Here's how to stay secure.

Reset your password

  1. On the sign-in screen, select Forgot password.
  2. Enter your login email and submit.
  3. Open the reset link we email you (it expires after 30 minutes).
  4. Choose a new password and sign back in.

You can also change your password any time from Account Settings → Security.

Best practices

  • Use a unique password you don't reuse on other sites.
  • Longer is stronger — a passphrase beats a short scramble.
  • Never share your login. Add a team member instead (see FAQ).
  • If you suspect unauthorized access, reset your password and contact us right away.

06Managing Your Services

From your dashboard you can review everything you're subscribed to, see the status of active work, and pull up your full order history.

  • View services: open Services & Billing to see active, pending, and completed services.
  • Order history: open Orders for a full timeline of everything you've purchased, with dates and receipts.
  • Change or cancel a service: most services can be updated from the service detail page. Recurring services like Registered Agent can be cancelled there too — you'll keep access through the end of your paid term.
  • Add a service: browse Services in the main navigation or ask us for a recommendation.

A paid service isn't showing? Give it a moment to sync after checkout. If it's still missing after a few minutes, contact support with your order number and we'll sort it.

07Frequently Asked Questions

The questions we hear most from clients, answered straight.

Open Account Settings → Profile, find Login email, enter the new address, and confirm the verification link we send to it. Until you confirm, your old email stays active.

Go to Account Settings → Profile, edit the phone field, and save. We use this number only for account and compliance notices — never for marketing.

Yes. A single login can hold multiple businesses. Use the business switcher on your dashboard to move between them — each keeps its own documents, deadlines, and billing.

Open Account Settings → Team and invite them by email. You choose their role and what they can access. Add people this way rather than sharing your own password.

Your formation date is on your filed formation document under Documents, and it's also shown on your business profile in the dashboard.

Open Compliance from your dashboard. You'll see upcoming deadlines, filings due, and any notices on your account. We also email reminders to your contact address.

Allow a few minutes for it to sync after checkout. If it's still missing, contact support with your order number — we'll confirm it and get it applied.

Go to Orders in the dashboard. Every purchase is listed with its date, status, and receipt so you always have a record.

Your business profile — name, state, entity type, and formation date — is on your dashboard Home view. Select the business to open its full details.

Use Forgot password on the sign-in screen and follow the emailed reset link. If the email doesn't arrive, check spam, then contact support and we'll help you back in.

08Troubleshooting

Quick fixes for the most common hiccups.

  • Reset email never arrived. Check spam or promotions, wait five minutes, and request a new link. If it still doesn't show, contact support.
  • Page looks out of date after a change. Hard-refresh your browser (Cmd/Ctrl + Shift + R).
  • Can't sign in on a new device. Confirm you're using your login email, not a contact email.
  • Document won't download. Try a different browser, and allow pop-ups for our domain.
  • Order stuck in “pending”. Some state filings take business days to process — the status updates automatically once it moves.

Still need help?

Our team answers fast and explains things in plain English — no jargon, no runaround. Reach out and we'll get you sorted.

Email support Call (954) 470-8356 Member Access